HHS Secretary Kathleen Sebelius apologized that trying to shop for health coverage on the federal Obamacare web site was "a miserably frustrating experience" in the early days after its rollout.
"I'm as frustrated and angry as anyone," Sebelius said during her highly anticipated testimony at a congressional hearing Wednesday morning. "You deserve better. I apologize. I'm accountable to you for fixing these problems. I'm committed to fixing the site."
There have already been improvements to speed, reliability and function of the site, Sebelius said. The site can accomodate 17,000 registrations per hour. Instead of seeing a blank screen at the end of the process, users can no see if they are eligible for financial assistance. Filtering plans now takes seconds and not minutes," she said.
"Our assessment determines Healthcare.gov is fixable," she said.