• #11
    This is the good old fashioned Capitalist logic that made us once the industrial leaders of the world. The old Capitalists knew the value of its workforce and the way a more satisfied workforce led to greater customer satisfaction. BEFORE greed became the losing formula which guides today's spoiled, inetperienced management.
  • #27
    "That Used To Be Us: How America Fell Behind in the World It Created & How We Can Come Back", by Thomas Friedman & Michael Mandelbaum. Whew, what a title! Recommended to me by a Politix regular that you would approve us. Excellent reading, in line with what you posted.
  • #65
    I agree. I am not familiar with the pizza company. I don't really shop at the gap, but costo and in-n-out im familiar with . both places have a good product, good prices, competent workers etc..
    It seems businesses ran by people who 'get it', well things seem to fall into place quite nicely.
    Still I think it should be the employer who sets the wages.
  • #71
    @Yank In what way? How do you define a living wage, and by what authority do you dictate a private employer to provide a living wage to part time employees?
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  • #6
    Commonsense ... if you pay your employees ... they tend to put forth more effort which is what makes a business successful.

    CEO's who steal from their employees to pay themselves more so they can live like Kings/Queens serve no purpose!
  • #17
    With the amount of what some of these CEO's are making, they BUY Kings and Queens and make them maids and butlers.
  • #134
    How does a CEO steal from an employee? Do they go to their house, break in and take their stuff? Do they steal their car off the parking lot?
  • #144
    The CEO IS an employee, bozo. Their pay is approved by the owners (stockholders). It wasn't "stolen" from anyone, that's just another liberal talking point used to stir up the minions like you.

    All of you guys repeat the same points over and over. I hear the same exact points in many different areas of "cyber-life", from many different people. Word-for-word. Just like the mainstream media does with their talking points, the same lines over and over. Where do you get on this email list of these common talking points?
  • #153

    "The CEO IS an employee, bozo. Their pay is approved by the owners (stockholders)."

    The CEO's pay is approved by the board of directors, the stockholders have little say in it.

    "All of you guys repeat the same points over and over. "

    What you posted sounds just like the RNC talking points all the other right wingers parrot.
  • #155
    @stepped_in_it Ya mean like Julia Roberts, Oprah, Leo, Stephan Colbert, latrell sprewell, Labron James? Or do you mean the CEO who actually provides jobs for thousands and products for millions?
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  • #37
    It's great that there are little pockets of Corporate America who can see the value in well-paid, satisfied, loyal, and therefore productive employees. It's a win-win philosophy and I hope it catches on with other corporations. Are you reading this, Walmart and McDonalds?
  • #28
    ! one tell Lisa that there are LOTS of places that pay more than minumum wage. It would ruin her image of evil businesses.
  • #140
    Not only that, "minimum wage" is for entry level jobs, teenagers or someone just beginning a job. These people make it out to be "average wage" or even "predominant wage", which is untrue. They just distort the facts to support their "cause".
  • #183
    @TigerLandSC hush, we must not say good things about the evil empire. They are horrible mean people that hate their employees.
  • #21
    tips are a stupid way to get customers to subsidize payroll. It should be eliminated.

    you can thank the restaurant lobby for the 2.13 wage, because they justified it on the premise that..........waiters get tipped.
  • #61
    Actually they could recruit the same skill level of employees for minimum wage (or less in server positions) and do just fine.
  • #79
    Tips are above and beyond the base pay for good service. There should be NO reduction in minimum wage hourly pay because of tips. I work on an industry which relies on tips. And yet, there are those who not only expect good service, but service beyond the scope of the job description, yet when they get that extra service, are too uncouth to tip.
    People who fail to tip for good, excellent service, have no class.
  • #100
    @Keyjo - Perhaps you are ignorant of the $2.13 minimum wage set for servers. The restaurant lobby got the federal government to approve server minimum wage as 2.13 an hour, because their justification was that servers get tips.

    Tipping has become abusive because it's become expected just for transacting with a business for basic level of service. In many cases in which there is no extra services provided. A tip jar at a fast food joint where you order and take away the food - not appropriate. Tipping a waiter or concierge for special treatment/requests - appropriate. Tipping delivery drivers is also ridiculous, just include a delivery fee in the bill. Being expected to tip 15-30% of the bill for something you have yet to see or use/eat is offensive - and inappropriate. So short of expecting the delivery driver to stand there while you open everything, inspect and taste it, there is no way to gauge if everything is worth tipping. This particular one has been an issue for me when ordering delivered food for work. Some companies now offer the option of adding in a tip afterwards on their web app.

    The problem most often is what does the customer do if service and goods/food are not exceptional, or not even bearable? Tipping has become so engrained as a standard part of service, instead of being for exceptional or even good service that it's just awkward.

    I don't go to work and expect that my boss will give me a bonus for every time I do a good job. It's the expectation that I do a good job, or I won't have that job. So I think you're entitled bit is out of line.
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  • #2
    Lol like 5 politix stories over two days with "awesome" in the titles? If every story is going to begin by telling us all that we should think like the author, at least change it up and make it interesting. At least TRY to keep us from feeling like we're supposed to view topics from the experienced perspective of a high school student.
  • #4
    That's the way it should be. Employers competing for the best workers, and the best workers shopping around for the best employers. Let the mediocre workers struggle, for a change. Stop rewarding mediocrity by paying everybody the same.
  • #24
    It's the way it 'should be', unfortunately the vast majority of minimum wage type jobs don't think this way, which is part of the reason why minimum wage is needed in the first place.
  • #58
    @AceLuby Most people who are working the minimum wage jobs are getting what they're worth. If they were harder workers, showed up on time ready to work, smiled, etc, they could get more than minimum wage.

    Businesses that put a high value on customer service pay more money. Businesses that put a high value on price, pay less money. It's simple economics. The government should stay out of it!
  • #90
    @AceLuby then why are progressive nations like Germany, Sweden, Denmark and Switzerland without a min wage law? And without a huge illegal immigration and high school dropout rates, too??
  • #158
    >Stop rewarding mediocrity by paying everybody the same.
    Stop rewarding mediocrity by electing the same people over and over again.
    There, fixed it for you.
  • #51
    This is the only way it will work. The companies must do this on their own. To attract better help you pay more. When the Government makes it mandatory you gain zero. You will be paying more for the same poor results. By the companies doing it the people see that they are being valued by the company and in most cases respond with a higher level of work. When the Government does it they gain no feeling of increased worth to the company so the continue to work at the same level as always and therefor the company must raise prices more because they are paying more and getting nothing in return.
    The free market works if it is allowed to.
    Look at these stores that did this. I can tell you that workers at Sams club in my town almost every one of them have open applications at COSTCO. Eventually Sams will understand that their best workers are jumping ship and have to action to stay up.
  • #171
    What you say and what you expect are not the way things really are. Most businesspersons will pay only what they have to pay. Part of the problem is that many states have "at will" conditions: you can be fired at any time for any reason. Despite your explanation, Sam's Club will never pay as much as Costco--it's a policy decision, choosing low pay and high turnover as the most profitable path. To think that the decision makers at Sam's Club will one day get wise flies in the face of reality.
  • #172
    I disgree. I have seen it first hand. Eventually those that pay lower will be forced to either increase the pay or cut their operations back which is exactly what is going on in many Sams and Wal Marts. That is why you only find 2 or 3 registers open.
    As to the at will stuff that is the majority of places and works both ways. In an at will State the employee is not required to give any notice or reason for leaving either and can not be bound from working for a competitor. There is another part to the at will also and that is that the employees are free to form a collective bargaining unit as well that are just not required to join one.
    So I believe that what flies in the face of reality is that a company will stand by and let a rival company take away its best workers and a large part of its business only to pay a lower starting salary. That just does not make any kind of good business sense.
  • #173
    Well, I must admit that I'm not a businessperson. But the problem with "at will" is that it greatly benefits employers. The benefit to employees is minimal. No matter how long a person has been employed, how good a job a person has done, or how loyal or dependable an employee has been, he/she can be terminated without cause. Collective bargaining is a possibility, but it is difficult, and unions today are looked upon negatively. This negative view got a great boost when Reagan wiped out the air traffic controllers' union.

    A similar situation is Workers' Compensation Insurance. It gives employees a path to compensation for a work-related injury. Buy it greatly favors employers because the premium is relatively small and it severely limits the compensation that an employer is responsible for. In fact, many employers who are not required to opt in choose to do so the benefits are so great.

    Anecdotal evidence can be presented on both sides. I have seen many companies choose a low pay and high turnover policy, even worked for a few years ago.
  • #174
    Agree with some of your points particularly about the at will stuff but I have found that even in an at will state you can still go after the company for wrongfull termination under certain circumstances.
    As to unions I am not a fan at all. I believe that in most cases they have far outlived their usefullness. They have priced themselves out of the market and in the case of the Auto unions basically killed the US auto industry. Same goes for the steel workers and a few others I can think of.
    As to the Air Traffic Controllers well I see the break up of that union as a positive.
    I know some companies do continue to not care about the high turnover and such but I am just saying that in many companies now they are seing the benefit of valuing their workers a bit more in order to get a better end product.
    I will admit that in recent times Ihave seen a shift more toward the bottom line and away from respect for the individual and that is a bad trend in my opinion.
  • #36
    If every corporation was like this we wouldn't need minimum wage. Unfortunately we've gone from industry leaders to robber barrons looking to squeeze every last bit of profit out of what's there instead of looking for ways to GROW what's there to naturally increase their profit a la Henry Ford.
  • #83
    If every company was like this, our economy would be a lot better. Everyone knows, more money in the workers hands means more money they can buy things with.

    Other than greed, there really isn't an argument against minimum wage.
  • #23
    All places not in my city. My dad paid well over minimum wage at both of his Western Sizzlin's. He was honored year after year for being the highest gross income Western Sizzlin'! Treating his employees well, offering health insurance to all employees part and full and paying most of the premiums himself. Actual paid vacations for both. He paid them much more than most restaurants and gave yearly bonuses based on a percentage of the profits. He shared the wealth. He said it was the only fair thing to do since they did the work, but you could find him there on weekends busing tables so the waitresses could catch up. Bus boys notoriously didn't show up! They were paid more also. Treating some very well still just doesn't motivate the lazy! They want everything handed to them. These are the ones that stayed on unemployment for the entire time. They don't want to work!
  • #54
    Costco is so good to their employees there is a waiting list of applications to work there. Proof positive that you can make it in business and still be human.
  • #52
    Henry Ford paid his workers extravagant wages, and his company reaped the benefits. So did the U.S. economy! With an expanding middle class, consumption soared. I'm not aware of any economist who disputes this.
  • #87
    Costco just has better shit.... End of story. Looks nicer, feels nicer and you get more even if you are paying a little more.
  • #62
    Those that can, should. Those that can't but are forced to will close more businesses. It's hard enough to open a business as it is these days. Many fall in the first year, usually 65-85% depending on what you read.
  • #103
    That's just business. Most business fail because, get this, they don't know how to do business. Therefore those that can, should. Those that can't, shouldn't. Failing in the first year, is a clear sign that they weren't ready to begin with. Business 101.
  • #104
    I've failed way more often than I've succeeded, and the instances where I succeeded makes up for all the failures. That's one thing most "businesses" don't understand.
  • #5
    Smart businessmen know when and why they should pay employees. I am familiar with three of the four chains mentioned here. None of them is particularly inexpensive given the way they run their operations. They need very good employees to make their business model work. In this world they are making sure that they will stay further ahead of the competition. Their new employees will be very loyal and productive. What else could a business want.
    People with no business experience have no clue how a business really works and what makes it successful.
    When I was in business our motto was:
    "This business runs first for the benefit of it's employees. Second for the satisfaction of its customers. Finally for the eventual enrichment of its owners."
    In our industry, Computer Software development and services, turnover was extreme. Programmers could and often did change jobs every six months or so. Our company had virtually no undesired turnover. We did fire a VP because of his treatment of an employee. Some could not believe how his minor transgression could have such a massive response. My partner and I had no trouble. The employees came first. They worked their tales off making sure the customers were well taken care of. The third goal was accomplished 8 years after we started when I had to retire. We had already sold one company for about $10,000,000. The second sale brought some more. The motto works. It even works at WalMart. They have mostly satisfied employees and their policies to customers brings them repeat business.
  • #43
    I agree to a point. Henry Ford was paying $5.00 a day to his workers, TWICE the current rate in 1914, BUT, 1/2 of that was from profit sharing, AND employees had to PROVE they were living "upstanding and moral lives" to get those wages. But he had to put up with notorious absenteeism. You can't lump and compare every business by the same standard. A McDonald's fast food franchise doesn't require the level of skill as a Punch Neapolitan Pizza, and their overhead is not as high as a McDonald's. There ARE vulture capitalists out there, but don't be fooled into thinking these employers are more 'saintly' or 'kind hearted' than others. They do what they do for definite business and public relations reasons.
  • #48
    I worked at Wal-Mart while in school, it was at a new store which we "opened." There were also a couple other college students that worked there too. We all couldn't believe the "kool-aid" like mentality they required of their employees. And there were significant labor violations, employee intimidation and time/labor "clocking" abuse by the management.

    I will never ever again shop at a Wal-Mart.
  • #55
    @GedankPol I do not know where you disagree with what I said. My partner and I were absolutely interested in making as much money for ourselves as we could. We chose the way I described to try to accomplish that and we did accomplish it.
    When we sold the companies we gave bonuses to all of our employees based on a list we kept of their evaluated status. About 20% of the funds were given out. The employees all wanted a piece of the company. We told them we would not do anything formally but we would make sure they all shared if and when the company was either sold or went public.
    We kept our word and gave them more than any of them expected. The only people that did not share were those who were employed after the deals were started. Maybe 4 or 5 people and even they got something.
  • #75
    @fraps Fraps, there's a chance I could like you.The practices you spoke of were quite similar to the way I conducted business.
  • #9
    Punch Neapolitan Pizza said it best. "We needed to attract and keep the type of people we think our business needs." It isn't the job, it is the labor of the person and some people's labor is worth $8/hour, some is worth $10/hour and some are getting charity at $5/hour. Why is that so hard to understand?
  • #30
    Why is it hard to understand that by paying 'labor'$5 instead of getting better labor makes a race for the bottom instead of a push upwards? We tried allowing employers to set labor prices and they created slaves, 100 hour work weeks, and child labor.
  • #46
    @AceLuby my son gets paid $5 for mowing my lawn. Why would I pay someone else $10 for doing the exact same thing? Why is it so hard to understand that a job (mowing my lawn) is worth $5 and not $10 just because some 25 year old is doing it instead of a 13 year old? And employers don't set wages, you and I do. Seriously, do you really think employers set wages? Really? Obviously you have never had a job or hired anyone. Lets say I am going to hire a "greeter' and I advertise the job. I'm willing to pay $7-$9. Twenty people show up. 10 are qualified. I ask who is willing to take $7 (lowest wage). 5 say yes. Guess what? I didn't set the wage, the other applicants did. I've lost track of the hundreds of folks I have hired and I have never set the wage for one person.

    BTW, slaves were created by the D's and slavery was ended by the R's. D's still work to enslave the poor today. 100 hour work weeks were again part of the D's role in the south and child labor was a parents (poor) choice.
  • #49

    Your son gets paid $5.00 for mowing your lawn because you wouldn't get paid a dime for doing it yourself and you can't find anyone else to do it for less. That's why minimum wage laws are so necessary. You WON'T pay someone more, so you make a law that ensures that you CAN'T pay someone less.
  • #50

    And leave your history books out of it. Political parties in 1860 weren't even close to being what they are now.
  • #57
    @falco_alba wow I would say you are stupid but at 13 I will be kind and call it ignorance. Hopefully you will grow up and learn. The alternative sucks.

    I pay my son $5 because he is my son. There are 3-5 other kids in the neighborhood who would mow a lawn for $5. And if I did it myself I would save the $260/year. But the idea of responsibility, earning a fair wage for fair labor, savings and working for a living are all the hard things that folks on the right (Rebublicans) are for.

    I understand as a kid why you want your parents (government) to pay for your stuff, but I hope eventually you will grow up and put away childish thoughts. Because at some point you will be a parent and a taxpayer.

    We have enough children in the White House and in political office. Please spend your time in school learning instead of going through the motions.
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  • #3
    Costco and In-N-Out, some of my most favorite businesses. Great customer service, food, products, and experience. They're not doing so bad either, in fact, they're doing GREAT! Glad I got some Costco action in 2008 inside my portfolio.

    I got Gap for the basics. Cheap and good price to quality ratio. Maybe now their customer service will be up to par to at least Brooks Brothers or something.
  • #16
    Yeah, every time I go to Costco its like going to Disney World. *Eye roll * Lay off the shine, dude. You sound like one of these goofball writers for Politix. Lol.
  • #25
    Goofball writers for Yelp, would be more appropriate.=)

    I pay attention to places I go, part of the enjoyment of life.

    With that, Disneyworld sucks other than the food.
  • #26
    @YouSickenMe Maybe if you stopped shopping at Walmart you'd understand that businesses can generate this kind of loyalty when they have happy employees and good customer service.
  • #191
    the gap can afford it because they use slave labor camps to make their garbage and sell it to you fools for 10 times what it is worth.
  • #179
    U can remember workers on my grand fathers farm working for three hot meals a house and $0.50 a day.. and they got by. Their rent on their house was $1.00 a month. Grandfather had to charge that to prevent homesteading. I got $0.10 a day to set the pace for the workers. They didn't have to work more or faster than us kids.
  • #180
    I might add that $0.50 -$0.60 I made a week would buy me two hamburgers fully dressed and a 16 oz. RC Cola + usually enough to buy sack of candy from the $0.05 & $0.10 stores that existed back then..
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